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(Coming soon)

  • What makes the AX51 better then any other Analog 5.1 headset on the market?
  • The AX51 is designed to surpass the competition, not only in build quality, customer support, and price, but the AX51 has SIX built-in high-fidelity amplifiers that are powered from their own discrete power source, not USB. This system takes the low-power output of most soundcards, and transports them into high-power TRUE 5.1.
  • How is the AX51 classified as 5.1?
  • The AX51 has front, rear and center channels, in addition to subwoofers built into the earcups. This allows for a true 5.1 audio experience.
  • What are the system requirements for the AX51?
  • The AX51 requires a 3.5mm analog headset jack for stereo playback, or 3 x 3.5mm analog jacks in a Front, Rear, Center/Subwoofer configuration for 5.1 audio. This is a standard output configuration for most newer sound cards.
  • Does the AX51 have any drivers?
  • The AX51 requires no drivers, it relies on the sound card having the correct drivers installed.
  • Will I get 5.1 Sound from any application?
  • To achieve true 5.1 sound, the application you are running must support it. For example, if you are playing a game that only support 2.1 sound, then you will only get 2.1 sound from the AX51. Or, if you are watching a DVD that has 5.1 sound with the DVD playback software that supports 5.1 sound, then you will hear the true 5.1 sound. Some soundcards may have emulation software that will give you Virtual 5.1, if the software you are using cannot.
  • Does the AX51 require a 5.1 sound card, or any sound card?
  • No. The AX51 has 40mm speakers that will faithfully reproduce 2 channel audio very well.

  • The headsets play great in XP, however I cannot get the microphone to work.In Microsoft Windows XP, if you cannot get the microphone to work, you want to ensure that the microphone mute button on the in-line controller was not depressed, and that in the volume mixer, it is not muted, and turned up to an acceptable level.
  • The Headsets play great in Vista, however I cannot get the microphone to work. In Microsoft Windows Vista, most microphone settings have been moved to the control panel, under sounds and audio.
  • During movie playback, the 5.1 audio is not balanced, and I cannot hear the voices well. Most soundcards have default sound field settings, which may not put out enough power to drive our center channel to an acceptable level. These sound fields can usually be tuned, so that the center channel level is boosted, in addition to the front channels trimmed down a bit. This should make the sound playback work correctly.
  • Check your application settings. Some games or DVD playback software require you to select the 5.1 sound from within their software, otherwise it will play as stereo. Also, some software requires you to purchase the additional functionality for 5.1 sound. Check your application to make sure it supports 5.1.
  • Check your microphone volume. If you get a lot of feedback or extra noise while using the AX51, or if others tell you they get feedback or noise from you while you use the microphone, check the microphone settings. Adjust this to a level where the volume reduces the noise. If you are not using the microphone, check the "mute" box in the microphone settings.
  • I have to put the microphone very close to my mouth for others to hear me, then they hear my breating, and air rushing out of my mouth during speach.You should not have to place the microphone this close to your mouth. Turn on the Mic Boost, it will give you 20DB of additional microphone sensitivity, which will allow you to move the microphone farther away from your mouth. This will also cause the microphone to pick up other ambient noises in the room, such as keyboard clicks, and other people talking. To tune your mic level correctly, we found that turning on the mic boost, and then adjusting the mic level down a bit (70% in our lab) gave an optimal sound sensitivity.

  • (Coming Soon)

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